Terms &

The Bugs Group is a brand name of FootieBugs Limited. Therefore all contracts are with FootieBugs Ltd and adhere to the following terms and conditions.


“Future Pay” means the World Pay system we use to take reoccurring payments
“After School Club” means a club run in a school and bookable only by pupils in that school
“Birthday Party” means a two hour party for 3-16 years old booked by the Parent/Carer
“Carer” means the person who is responsible for the pupil during a FootieBugs class
“Class(es)” means all classes that we offer:  (3-16 years) as per the booking made by the Parent/Carer.
“Contract” means the agreement between the Parent/Carer and FootieBugs once a booking has been confirmed and paid for.
“Fees” means the money chargeable for the FootieBugs classes/camps/birthday parties as per the booking made online or over the phone.
“Parent” means a parent or legal guardian of the Pupil who will be responsible for the payment of the Fees and who is the contracting party to this contract and who shall (if the Carer is not the Parent) be responsible for compliance with these Terms and Conditions by the Carer
“Pupil” & “Child” means the child registered onto a FootieBugs class
“Registration Fee” means the payment made by the Parent/Carer to register the pupil onto a FootieBugs Term for the first time.
“Registration Form” means the form completed by the Parent/Carer at point of registering
“Suppliers” means a company who has produced goods for FootieBugs Ltd.
“Coach” – means the person(s) delivering the FootieBugs class
“Term” means the dates of the classes running as advertised on the class summary section of the website.
“Website” means www.FootieBugs.com
“FootieBugs” means FootieBugs Franchisee (or FootieBugs Ltd. where a territory is operated directly), as named on the class summary section of the website, the company or person with whom you have entered into this contract.

  • All agreements relating to the teaching of the Classes, Holiday Camps, 1 to 1 sessions, Academy and/or Birthday Parties by FootieBugs to the Pupil and ongoing communication with Coaches, Franchisee and Head Office staff are subject to these Terms to the exclusion of all other Terms and Conditions.
  • No variation or addition to the Terms and Conditions shall be binding unless agreed in writing by FootieBugs and the Parent/Carer.
  • These Terms and Conditions shall be deemed to be accepted by the Parent/Carer once the box is ticked at point of booking on our website, or by signing the Holiday Camp register and payment of Fees has been received by FootieBugs to confirm you accept the terms and conditions.
  • FootieBugs may cancel this contract at any time before the Pupil commences a Term, for any reason whatsoever. 
  • FootieBugs shall not be responsible for any loss or damage whatsoever arising from such cancellation but will refund Fees paid for the remaining Classes in the Term.
First Aid:
  • All coaches are trained in basic first aid and by accepting these terms you are agreeing for your child to receive first aid if required from our first aid qualified coaches.

Fees and Payment (Schools / Nurseries):
  • The Bugs Group will agree the hourly/day rate with the school and/or nursery prior to the classes commencing; these are based on discounted rates
  • The agreed amount will be confirmed on the booking form
  • The payment terms will be agreed on the booking form
  • If a school/nursery fails to make payment by the due date, the Bugs Group has the right to cancel the discount and charge the original amount of £100 per hour for the number of agreed sessions
  • If a school/nursery cancels a session with less than 48 hours-notice, the Bugs Group has the right to still charge for the cancelled session
Fees and Payment (parents/guardians):
  • The Parent/Carer must pay for the Fees for the Term online prior to the Pupil attending the classes.FootieBugs reserves the right not to refund a parent/carer who decides to cancel their child’s place at a club, class or camp.
  • FootieBugs cannot refund any Registration Fees or credit/debit card charges from booking online.
  • If a refund is agreed, a £10 admin charge is applicable.
  • When paying monthly for your FootieBugs class, Parent/Carer will pay via Future Pay. This is a monthly payment of £30 for community classes to attend your weekly class for 50 weeks. Or £38 to attend your academy classes for 49 weeks. While monthly payments are received by FootieBugs, the Parent/Carer child’s space on the class will be secure.
  • If Parent/Carer does not set up their Future Pay payment and payment is instead taken over the phone, FootieBugs has the right to charge an additional £10 for late payment.
  • To cancel your child’s place you must give 30 days-notice by contacting Head Office on 0121 77 77792 / [email protected] request cancellation; we will then cancel your payment.
  • When a child is attending an after school club and/or Holiday camp, the Parent/Carer must collect their child at the specific time they have booked. Children must be collected on time. For every 15 minutes a child is uncollected after their pre-booked collection time we reserve the right to charge £5.
  • FootieBugs reserves the right to cancel a Term for any reason whatsoever. In the event of a course being cancelled by FootieBugs, we will credit the Fees to the Parent/Carer to use on future classes / camps.
  • FootieBugs cannot refund any Registration Fees or credit/debit card charges from booking online.
  • FootieBugs Ltd does not offer refunds for classes cancelled by a Parent/Carer in the exception of our FootieBugs Guarantee.
  • In the event that a FootieBugs coach cancels one class during a Term due to illness and no replacement is available, an extra class will either be added onto the end of the Term or the Fees for one class will be discounted from the Parent/Carer next Term booking. This is down to the Franchisee’s discretion.
  • In the event that classes are cancelled due to an “Act of God” (e.g. disruption resulting from extreme weather conditions, earthquakes, etc), terrorist activity, strikes, or where local authorities/public guidance advise that classes should be temporarily suspended for health or other reasons, then no refunds will be given and it will not be permitted to defer classes during the affected period.
Parent and/or Carer obligations:
  • The Parent/Carer warrants that the information supplied on the phone or by registration form at point of booking, is accurate and up to date and that if any of this information changes FootieBugs is immediately informed.
  • The Parent/Carer and/or Pupil must not attend any Class whilst suffering from any serious illness or contagious disease or anything similar thereto.
  • The Parent/Carer takes full responsibility for the Pupil during a class and/or whilst on the premises for a class. The only exception for this is during an After School Club where the Franchisee or Coach has the responsibility for a Pupil.
  • By agreeing to these Terms and Conditions the Parent/Carer agrees to keep the content of the FootieBugs classes confidential and not to use or copy any aspect of the class directly or indirectly. Whilst the Pupil is attending a course and for a year afterwards, the Parent/Carer must not be directly or indirectly involved, in any way, in a business or organisation which competes with FootieBugs Ltd.
Birthday Parties:
  • • To confirm your booking a non-refundable payment of 50% of the quoted price for the Birthday Party must be made.
  • The balance of the party fee is due 2 weeks prior to the party date, if payment is not made by this time, FootieBugs reserve the right to cancel the birthday party.
  • Payment can be paid by cash/cheque and must be paid directly to FootieBugs
  • There is a minimum number of 10 attendees for each Birthday Party.
  • Changes of more than 2 attendees should be communicated to the FootieBugs Regional Manager at least 7 days before the Birthday Party.
  • The Parent/Carer take full responsibility for the pupils during a Birthday Party.
Holiday Camp:
  • All bookings are non refundable and non transferable.
  • Children must be collected on time, for every 15 minutes a child is uncollected after their pre-booked collection time we reserve the right to charge £5.
  • FootieBugs nor any of its staff, nor persons involved with the organisation accepts liability for any losses or damage to personal belongings
  • FootieBugs reserves the right to cancel sessions due to low registration numbers, adverse weather conditions or any other unforeseen circumstances. If this does occur, we will offer alternative arrangements that will include an alternative activity, venue or full refund.
  • All bookings and payments must be made in advance, on the day bookings may be refused.
  • From time to time the Bugs Group will run ‘Bring a Friend’ schemes, whereby parents can recommend a friend to attend the camp and receive specified discounts from their next booking. The discount will only be applied for the number of days that the recommended person has booked for.
Liability Disclaimer:
  • FootieBugs take all reasonable care in ensuring that its programmes are safe.  However, the Parent/Carer agrees that their child will be engaging in physical activities that may involve some risk of injury. The Parent/Carer acknowledges that they have been advised to consult with their child’s physician with respect to any past or present injury, illness, health problem or any other condition or medication that may affect their child’s participation in the FootieBugs programmes.
  • The Parent/Carer assumes the above risks and accepts responsibility for any injury sustained by their child and discharge and hold harmless FootieBugs Ltd, its Owners, Franchisees, and personnel including its Coaches and its Suppliers from any liability arising from any injury to your child or other persons or property caused by your child’s participation in the FootieBugs programmes.
  • FootieBugs takes no responsibility whatsoever for any loss, damage or expense incurred by a Pupil and or Parent/Carer whilst participating in a class or whilst on the premises of where a Class and / or Birthday Party is taking place.
  • FootieBugs reserves the right to exclude a Parent/Carer and/or Pupil from a Class and /Holiday Camp / Birthday Party permanently, or for the time they feel necessary, due to behaviour that is not deemed acceptable within a class.
  • The Parent/Carer agrees that any claim made against FootieBugs Ltd, its Owners, Franchisees, and personnel including its Coaches and its Suppliers, will be made in writing within 30 days of the incident taking place and failure to report in writing within this time will negate any such claim.
  • All merchandise must be paid for at time of purchase. Refunds on merchandise will only be offered in it is in re-saleable condition. If merchandise is proven to be faulty is must be returned to Head Office within 7 days for a refund.

Loyalty Card:

The Bugs Group Loyalty Card will be given to the parent on the first day their child attends any of The Bugs Group’s holiday camps (FootieBugs, DanceBugs or MultiBugs). For each day you attend the holiday camp, you will receive a Bugs Group sticker from the head coach during the sign in period, which is added to your card. Once your card is full, please return it to the head coach of the camp you’re attending, who will forward this onto head office. You will then be able to claim your free day at an upcoming holiday camp, which you must do so by calling 0121 777 7792 to book in. When you next attend the camp, you will receive your new loyalty card!

Important T&C’s:
    • One child per loyalty card.
    • Loyalty cards can be used at any camps.
    • Stickers will only be given during the signing in period in the morning of the camp.
    • Your free day is only available to book by calling head office.
    • We cannot authorise your free day until we have received your loyalty card from the head coach (approximately one day after handing it in).
    • Your free day is only valid for Mondays-Thursdays at the camp (an additional fee of £2 is required to book onto Fridays at the camp).
    • Your free day is only valid for standard hours (9:30am-3:30pm).
    • Your free day will be for a future day at the camp, it cannot be exchanged for a day you have already booked at the camp.
    • You will not receive a sticker for attending the camp on your free day.

These terms and conditions constitute the entire agreement between the parties hereto and supersedes prior agreements and understandings between the parties.

Coach Referral Scheme:
  • The coach must be employed by the Bugs Group for  a minimum of 3 months, for you to receive the £50 cash.
  • The coach must be employed by the Bugs Group for  a minimum of 3 months and not come under any disciplinary action.
  • The coach must pass and complete all necessary training after joining the Bugs Group.
  • The coach must have a clear DBS.
  • Your name must be mentioned by the coach at the enquiry stage.
  • There is no limit to how many coaches you can refer.

As long as the above criteria has been met, then you will be eligible to claim your £50 by ringing our Head Office.

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